Curse

Twisted88 · Jul 21, 2008, 03:49 PM // 15:49

I reinstalled GW today after not playing for a month since my comp got a whole make over, and when i started playing, after a few min GW would freeze up and then go to a black screen. Then a red box would appear saying "Signal Frequency lost, change signal frequency" and it would just freeze everything up, so if anyone knows what that is and how to fix it id appreciate it, thank you.

Kattar · Jul 21, 2008, 03:58 PM // 15:58

Err...are you using wireless?

Also, is this a dialog box in GW? Or just in Windows?

Twisted88 · Jul 21, 2008, 04:04 PM // 16:04

Yea its Verizon Wireless DSL, and the first two times the red box was just on a black screen, this only happens when i get on GW, the 3rd time i tried GW just froze completely and nothing happened, i had to reboot the comp by the button

Kattar · Jul 21, 2008, 04:11 PM // 16:11

Ok, that makes more sense then. You may be getting some interference that's causing your wireless card to lose signal. Is there any utility that came with the card to look at signal frequency, etc?

Or Verizon may see that you're using up a lot of bandwidth and cut you off. Read in your service agreement and make sure they allow games to be played over their service. I don't know whether they do or not, but I know some companies don't allow it.

This also belongs in the Technician's Corner.

Twisted88 · Jul 21, 2008, 04:14 PM // 16:14

Yea sorry I'm new to this i was just looking for a quick answer, but I've played previously with this same internet and everything worked fine, its just since i got my computer back, and I'm not to smart with computers but so I'm not really sure if it has anything to check that.

Kattar · Jul 21, 2008, 04:19 PM // 16:19

Don't worry about it. We're here to help.

Where did your computer go? Was there work done on it or something?

Twisted88 · Jul 21, 2008, 04:22 PM // 16:22

It went to a family friend because he works for IBM and made the computer for us in the first place a couple years ago, and yea he put in a new mother board, new video card, and additional memory, and added a DVD drive, i think that's about it, i called him about it and hes not even sure as to what the problem is he said hes going to try to look something up but I'm just trying to find the answer to.

evenfall · Jul 21, 2008, 04:39 PM // 16:39

This is more likely to be a problem with the video card. The video card freezes, cutting off the signal to the monitor and give rise to the error.

Twisted88 · Jul 21, 2008, 04:48 PM // 16:48

Alright thanks a lot, ill see if there are any updates for the video card and download them if there are any. Thanks for the help I'll keep it posted on what happens later.

Painbringer · Jul 21, 2008, 05:02 PM // 17:02

Looking at Verizons plans they show no mention of online gaming in the OK section. They do mention games but my guess is they mean downloading a game to play (not a contstant connection)

This was in the Not Ok (not sure if GW is considered one of these)

running software or other devices that maintain continuous active Internet connections when a computer's connection would otherwise be idle, or "keep alive" functions, unless they adhere to Verizon Wireless' requirements for such usage,

You probably need to call them for clarification. My guess as suggested above they are cutting you off.

Twisted88 · Jul 21, 2008, 05:13 PM // 17:13

Ok, but I've been using the same internet and playing GW for about 2-3 months before i got my computer fixed, and i never had that happen to me before.

moriz · Jul 21, 2008, 05:19 PM // 17:19

question: if you power on your monitor without connecting it to the computer, does it give you the same red box?

if so, the problem lies with your graphics card. make sure it's getting enough power.

if not, then we can say it's the wireless connection.

btw, post your computer's specs, including the wattage/make of your powersupply.

Snograt · Jul 21, 2008, 05:23 PM // 17:23

I have to say that "Signal frequency lost" sounds much more like loss of signal to the monitor to me.

Painbringer · Jul 21, 2008, 05:26 PM // 17:26

They may have updated the rules for the software that is micro managing the usage of the network. Are you able to hard connect to a line to see if game runs clean? Normal surfing ok?

Twisted88 · Jul 21, 2008, 05:27 PM // 17:27

Ok one thing though is i used to have a GeForce FX 5500 256mb, and it would run good on that now i have a HIS ATI Radeon 512mb, could that be the problem?

Twisted88 · Jul 21, 2008, 05:30 PM // 17:30

Honestly like i said I'm not a computer wiz so I'm not sure how to "hard connect," but yea normal web surfing is fine, its only when i open up GW that it happens.

Painbringer · Jul 21, 2008, 05:35 PM // 17:35

Quote:

Originally Posted by Twisted88

Honestly like i said I'm not a computer wiz so I'm not sure how to "hard connect," but yea normal web surfing is fine, its only when i open up GW that it happens.

Cable or phone line "Not Wireless" actual cabe to connect to your computer

Twisted88 · Jul 21, 2008, 05:38 PM // 17:38

Yea there's a line that goes from the small box and connects into the Ethernet port.

Painbringer · Jul 21, 2008, 05:57 PM // 17:57

Now I am getting confused

Do you have a wireless network card that came from your provider? It is a small card that has an antenna (You can go anywhere outside with it in your service area like a cell phone)

Or

Are you talking about a wireless home network? Which is a cable or phone line that comes in from outside you home that connects to a modem then to a router then it is wireless to your computer (You can connect up to a certain distance away from the router.)

Looks sort of like

http://z.about.com/d/compnetworking/...-diagram-1.jpg

moriz · Jul 21, 2008, 05:59 PM // 17:59

i think the OP's friend forgot to upgrade the power supply, which is causing the graphic card to go belly up everytime he loads up a 3D application.